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Questions?
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A little help before your next wash. Find answers about visiting Jeff’s, choosing a wash, and looking after your membership.
A CLEAN CAR IS A HAPPY CAR.Planning your visit
Where are Jeff’s Car Wash locations?
Our locations are Jeff's Express, Seymour, Brownstown Main, Brownstown North, Charlestown. Select a location name for directions in Google Maps, or visit our Locations page for wash details.
What are your opening hours?
Our in-bay automatic washes are open 24/7. Hours for other services vary by location. Check the signs at your wash or call (812) 524-9026 before visiting.
Where can I wash my car late at night?
The in-bay automatic washes at Seymour, Brownstown Main, Brownstown North and Charlestown are open 24/7. Hours for the Jeff’s Express tunnel, self-service bays and other services vary by location. Check the signs at your wash or call (812) 524-9026.
Do I need a membership to get a wash?
No. You can visit for a single wash without joining a membership. If you wash regularly, explore our membership options to find a plan that suits you.
Where can I find wash prices?
See the Express Tunnel page for Jeff’s Express wash packages and club pricing. For other wash types, check the selections at your location or contact our team.
Choosing your wash
What’s the difference between the express tunnel and an in-bay automatic?
At Jeff’s Express, you stay in your vehicle as the conveyor moves it through the wash tunnel. In an in-bay automatic, your vehicle stays parked while the wash equipment moves around it. Follow the posted instructions at each wash.
What’s the difference between touch-free and soft-touch?
Touch-free washing uses high-pressure water and detergents without brushes or cloth touching your vehicle. Soft-touch washing uses soft cloth to help remove road grime. Available options vary by location.
Which Jeff’s locations have a touch-free automatic wash?
Touch-free automatics are at Seymour, Brownstown Main, Brownstown North and Charlestown. Soft-touch automatics are at Seymour and Charlestown. Jeff’s Express in Seymour is an express tunnel wash. Compare them on the in-bay automatic page.
Which locations have self-service bays?
Self-service bays are at Seymour, Brownstown Main, Brownstown North and Charlestown.
Can I wash my car myself?
Yes. Our self-service bays let you wash your own vehicle using the equipment and selections at the bay. Check the bay’s control panel for available wash, rinse, and finishing options.
Are the vacuums free?
Vacuums are free at Jeff’s Express. Vacuum availability and pricing at other locations can differ; check your location’s details or the signs on site.
Memberships & help
How often can I wash with a club membership?
Your wash club includes Daily Access at any of our five locations.
How do I join a wash club?
Explore our Memberships page to learn about the options, then use the WashConnect storefront (opens in a new tab) to choose your plan and sign up.
Can I use my membership at every location?
Yes. Wash clubs are honored at all five Jeff’s Car Wash locations, including the 24/7 in-bay automatics.
Is there a contract or cancellation fee?
No. A wash club is a monthly plan with no contract and no cancellation fees, and you can cancel anytime. Call (812) 524-9026 or see Membership Support for help with cancellation.
How do I get help with billing, vehicle changes, or cancellation?
Visit Membership Support for help options or call (812) 524-9026. Have your account or barcode number, if known, and vehicle details ready. A cancellation request is not a confirmation that your membership has been cancelled.
What should I do if my membership won’t scan?
Ask a team member at the location or call (812) 524-9026. Your location, vehicle information, and account or barcode number, if known, will help our team look into it.
Do you sell gift cards?
Yes. Jeff’s Car Wash gift cards are available through our online gift-card store (opens in a new tab).
Who should I contact about an issue with my wash?
Call Jeff’s Car Wash at (812) 524-9026. Have the location, visit date, and a description of the issue ready so our team can help.